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If an endpoint is online at any stage of a month (even 1 day) will it bill that entire month?

Learn when monthly billing starts for online endpoints in this informative guide.

Written by Liam Downward

Updated at November 20th, 2024

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Yes, that’s correct.

If an endpoint is not online for the entire month, it won’t be billed for that month. In your scenario, if you have 45 endpoints in an instance, but only 30 are online for the month (and the remaining 15 are offline for longer than a month), you will only be billed for the 30 active endpoints.

Here’s a breakdown:

  • Active endpoints (online for any part of the month) will be billed for the full month.
  • Inactive endpoints (offline for the entire month) won’t be billed, even if they were part of your instance previously.

To clarify, the billing is based on the highest consumption point during the month, which is typically determined around the 26th or 27th of each month. At this point, a monthly report is generated to assess the total number of active endpoints and this will be reflected on your next invoice.

So, if the 15 endpoints were offline for the majority or all of the month, they would not contribute to the bill for that period.

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