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Troubleshooting Vulnerability Scan Errors: Inaccessible OVAL File and No ARF File

Learn how to effectively troubleshoot common errors during vulnerability scans, such as inaccessible OVAL files and missing ARF files.

Written by Liam Downward

Updated at May 27th, 2025

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Table of Contents

Cause Resolution Issue 2: No ARF File (PowerShell Timeout or I/O Exception) Cause Diagnostic Steps for PowerShell Issues 1. Launch PowerShell 2. Run Test Commands 3. Check Execution Policy 4. Launch Without Profile 5. Review Event Viewer Logs Remediation Steps A. Profile-Related Issue B. Repair Windows PowerShell (v5.1) C. Reset PowerShell Core (pwsh) Temporary Workarounds

This article outlines the root causes and resolutions for two common errors encountered during vulnerability scans within CYRISMA:

"Inaccessible Vulnerability OVAL File"

"No ARF File"

These errors are typically related to incorrect target configurations or PowerShell issues on the scanned machines.

Issue 1: Inaccessible Vulnerability OVAL File

Cause

This occurs when the machine’s vulnerability profile was not properly updated during the Network Discovery Scan. As a result, the profile is set to “Not Required”, preventing the scan from executing successfully.

Resolution

Navigate to Admin > Targets.

Click the pencil icon ✏️ next to the affected machine.

Check the Vulnerability Profile field:

If it says Not Required, it needs to be updated.

Manually assign the appropriate vulnerability profile.

Re-run the vulnerability scan on that target.


Issue 2: No ARF File (PowerShell Timeout or I/O Exception)

Cause

This error is typically caused by:

PowerShell timeouts

I/O exceptions during the scan

These indicate potential system-level issues, such as a corrupted or misconfigured PowerShell environment.


Diagnostic Steps for PowerShell Issues

Follow these steps to verify if PowerShell is functioning correctly on the affected machine:

1. Launch PowerShell

Open PowerShell as Administrator.

Run:

powershell.exe

or

pwsh.exe

If startup is delayed or fails, corruption may be present.

2. Run Test Commands

Try running the following in a new PowerShell session:

Get-Command Get-Process Write-Output "PowerShell is working"

If any of these commands fail or time out, investigate PowerShell configuration or integrity.

3. Check Execution Policy

Run:

Get-ExecutionPolicy

An error or hang may indicate a policy-related configuration issue.

4. Launch Without Profile

Test PowerShell without loading profile scripts:

powershell -noprofile

If this succeeds, a corrupt profile script (e.g., Microsoft.PowerShell_profile.ps1) may be the cause.

5. Review Event Viewer Logs

Open Event Viewer

Navigate to Windows Logs > Application or System

Look for errors referencing PowerShell or Application Error


Remediation Steps

A. Profile-Related Issue

Rename the user profile script:

 
Rename-Item $PROFILE "$PROFILE.bak"

B. Repair Windows PowerShell (v5.1)

Run the following in Command Prompt as Admin:

 
sfc /scannow DISM /Online /Cleanup-Image /RestoreHealth

C. Reset PowerShell Core (pwsh)

Uninstall PowerShell Core from Apps & Features.

Download the latest version from PowerShell GitHub Releases.

Reinstall and test for functionality.


Temporary Workarounds

If PowerShell remains non-functional:

Use CMD, WSL, or Windows Terminal to operate.

Alternatively, download the portable PowerShell Core ZIP edition and launch pwsh.exe directly.


scan errors file issues inaccessible oval file inaccessible oval file no arf file no arf troubleshooting vulnerability scan errors

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