Where Do I Find Logs to Troubleshoot the CYRISMA Agent?
Discover the various locations where you can access and view log files for troubleshooting and system analysis purposes.
- User Manual
- Agents
- The Cyber Risk Assessment Process
- API Documents
- General Questions and Troubleshooting
- The Cyber Risk Assessment Process (Video Tutorials)
- Sales and Prospecting Articles
- CYRISMA Partner Portal Access
- Glossary
- CYRISMA Change Log
- Support Ticket SLA
- Onboarding Framework
- PSA Integrations
- Billing Questions
- Self Onboarding Guide
Table of Contents
Overview:
Accessing logs is essential for troubleshooting and monitoring the performance of the CYRISMA Agent. This article provides guidance on where to find your logs on the system.
Finding Your Logs
To locate your logs, follow these simple steps:
Open File Explorer: Click on the File Explorer icon on your taskbar or press Windows + E
on your keyboard.
Navigate to the C Drive: In the File Explorer, locate and click on This PC or My Computer. Then, open the C: drive.
Access the Cyrisma Agent Folder:
- Navigate to the following path:
C:\Cyrisma_Agent\logs
View Your Logs: Inside the logs folder, you will find the log files generated by the CYRISMA Agent. These logs contain important information that can help you monitor activity and troubleshoot issues.
Conclusion:
By following these steps, you can easily access your logs in the CYRISMA platform. Regularly reviewing these logs can provide valuable insights into the operation of your agent and assist in resolving any potential issues. If you need further assistance, feel free to contact support.