Website or External scan is being blocked or failed (IP's that need to be whitelisted)

If a website or external scan is being blocked or has failed, it may be due to firewall restrictions on the IP addresses used by the scanning service. To ensure successful scans, you may need to whitelist specific IP addresses in your firewall settings.

Written by Liam Downward

Updated at November 26th, 2024

+ More

Table of Contents

Whitelist Requirements: For Web Application Scans For External IP Scans Conclusion:

Whitelist Requirements:

For Web Application Scans

Web application scans may originate from the following IP addresses. Ensure these are whitelisted in your firewall:

40.117.185.208
23.96.124.27
20.106.163.214

For External IP Scans

External scans may come from any of the following IP addresses. These should also be added to your firewall whitelist:

20.124.192.17
20.185.150.21
20.120.109.219
20.84.88.241
40.79.249.36
52.147.202.202
172.210.153.204

Conclusion:

By whitelisting the above IP addresses, you can ensure that your website or external scans run smoothly without being blocked. If you continue to experience issues after updating your firewall settings, please reach out to support for further assistance.

whitelisted ips blocked scan failed scan external scan website scan