Overview

There are several methods to uninstall the CYRISMA Agent, depending on the operating system (Windows or Mac) and the environment (manual or automated). This guide covers the three available ways to uninstall the CYRISMA Agent for Windows, as well as the steps to uninstall it on Mac.

Uninstalling the CYRISMA Agent on Windows

There are three methods to uninstall the CYRISMA Agent on a Windows machine:

1. Manual Uninstallation via File Explorer

• Navigate to C:\CYRISMA_Agent\.
• Locate the file unins000.exe.
• Double-click the file and follow the on-screen instructions to complete the uninstallation process.

2. Uninstalling via Remote Management (RMM)

• In your RMM console, create an uninstall script with the following command:

C:\CYRISMA_Agent\unins000.exe /verysilent

• This script can be pushed to the device(s) you want to uninstall the agent from, and the agent will be uninstalled silently without user intervention.

3. Uninstalling from the CYRISMA Web Interface

• Navigate to Admin > Scan Agents in the CYRISMA Web Platform.
• Use the search box on the bottom left to search for the agent by name under Update Agent.
• Click Submit to bring up the agent configuration page.
• At the bottom of the page, click Delete.
• This will delete the agent from the CYRISMA Web Platform and signal the agent to uninstall itself from the host machine during its next check-in (which may take up to 5 minutes, unless a scan is in progress).

Uninstalling the CYRISMA Agent on Mac

To uninstall the CYRISMA Agent (CyBroker) on a Mac, you can use the following shell script:

#!/bin/bash

sudo launchctl unload /Library/LaunchDaemons/com.cyrisma.cybroker.plist
sudo rm -f /Library/LaunchDaemons/com.cyrisma.cybroker.plist
sudo rm -rf /Applications/Cyrisma
sudo rm -rf ~/Applications/Cyrisma

exit 0

Steps:

1. Open Terminal on the Mac where the CYRISMA Agent is installed.
2. Copy and paste the above script into the terminal.
3. Run the script by pressing Enter.
4. The script will stop and remove the CYRISMA Agent from the system.

Conclusion

Whether you're managing Windows or Mac devices, CYRISMA offers flexible ways to uninstall agents, either manually or through automated scripts. By following the steps outlined, you can effectively remove the CYRISMA Agent from your systems.