Problem:
After terminating the CIFS scan, the DataSpotliteAgent continues to consume excessive memory, degrading server performance.

Root Cause:
An anomaly in the operating system's memory reporting causes it to incorrectly report a significantly higher amount of available memory (e.g., 250GB when it should report 8GB). This discrepancy results in the agent consuming a disproportionate amount of system resources.

Workaround:

To mitigate the issue until a permanent fix is implemented, adjust the agent's memory usage:

Set Memory Threshold:

• Configure the agent to use only 1–2% of the reported available memory.
• This prevents the agent from consuming excessive memory while preserving server stability.

Steps to Apply the Memory Threshold Setting:

• Access the agent's configuration file or memory settings in the application interface.
• Locate the Memory Threshold option.
• Set it to 1–2% of the available memory value reported by the operating system.

Collect Logs for Further Analysis:

• Run the following command in the terminal (with administrative privileges) to verify actual memory usage:

• Share the output with support to assist in further diagnosis.

Follow-Up Recommendations:

Restart the Agent:
Restarting the DataSpotliteAgent can help apply configuration changes effectively.

System Specs Validation:
Confirm the correct memory specifications of the server (e.g., 8GB, 256GB, etc.) to ensure accurate troubleshooting.