MSP Dashboard Reports
Gain insights on how to effectively utilize MSP dashboard reports for optimizing IT management and improving overall business performance.
- User Manual
- Agents
- The Cyber Risk Assessment Process
- API Documents
- General Questions and Troubleshooting
- The Cyber Risk Assessment Process (Video Tutorials)
- Sales and Prospecting Articles
- CYRISMA Partner Portal Access
- Glossary
- CYRISMA Change Log
- Support Ticket SLA
- Onboarding Framework
- PSA Integrations
- Billing Questions
- Self Onboarding Guide
Table of Contents
Navigating to the Reports Section
To access the reports, follow these steps:
Navigate to the "Reports" Menu:
- Locate the "Reports" tab in the navigation menu at the top of the page.
- Click on it to expand the available options.
Select the "Overview" Report:
- From the dropdown menu, select "Overview".
- This action will open the Overview Report page.
Overview Report Page Details
The Overview Report page provides a comprehensive summary of the parent organization and its associated client instances. Below is a detailed description of the columns and functionality:
Columns and Data Descriptions
Full Name:
- Displays the name of the instance or organization.
- Top-level instances can be expanded to reveal associated client instances and collapsed to reduce clutter.
Overall Score:
- Indicates the overall risk grade score for the instance.
Data Sensitivity:
- Shows the instance's data sensitivity score.
Vulnerability:
- Displays the vulnerability risk grade score.
- Hovering over the gauge icon reveals a breakdown of the critical, high, medium, and low-severity vulnerabilities found across the instance’s endpoints.
Secure Baseline:
- Provides the Secure Baseline risk grade score.
Compliance:
- Reflects the compliance risk grade score of the instance.
Total Instances:
- Shows the total number of instances associated with the top-level organization.
Combined Instance Endpoints:
- Displays the total count of endpoints within the instance, including the endpoints from all client instances under the top-level organization.
Industries:
- Lists the industry type of the instance.
- For top-level instances, this includes the industries of all associated client instances.
Actions:
- Login Icon: Provides direct access to the instance.
- CSV Download Icon: Allows downloading the report data for the top-level instance and all associated client instances.

Additional Features
Expand/Collapse Instances:
- Top-level instances can be expanded to view associated client instances or collapsed for a cleaner view.
Search Functionality:
- A search bar is available to find specific instances quickly.
Collapse All:
- A Collapse All button is available to collapse all expanded instances at once.
CSV Download:
- Download a CSV file that includes all the report data for your organization and associated client instances.
