User Manual

Your go-to guide for using CYRISMA. Includes step-by-step instructions for onboarding, scanning, compliance, patching, mitigation, reporting, and MSP tools—all in one place.

Self Onboarding Guide

New to CYRISMA? This section walks you through logging in, creating your first customer instance, deploying agents, and running scans—powered by quick, step-by-step videos available anytime.

Agents

This section provides step-by-step guidance on installing, deploying, managing, and removing CYRISMA scan agents across various environments. Whether you're working with Windows, Mac, Linux, or even Chromebooks, you'll find platform-specific instructions, automated deployment methods (GPO, PowerShell), and advanced use cases like scanning NAS devices or updating agent configurations.

The Cyber Risk Assessment Process

This is CYRISMA’s recommended deployment path—designed to guide you through a complete security evaluation from start to finish. Follow step-by-step instructions to create instances, deploy agents, run scans, configure monitoring tools, and generate comprehensive risk reports. Ideal for onboarding new clients or performing recurring assessments with consistency and clarity.

PSA Integrations

Connect CYRISMA with your PSA tools to streamline workflows, automate ticketing, and simplify client management. This section includes integration guides for ConnectWise, Syncro, N-able, Halo, Autotask, and more—making setup fast and frictionless.

General Questions and Troubleshooting

Having issues or need clarity on how something works? This is CYRISMA’s largest support section—packed with answers to common questions, detailed troubleshooting for scans and agents, error message explanations, configuration tips, and best practices to keep your deployments running smoothly.

The Cyber Risk Assessment Process (Video Tutorials)

Prefer to watch and learn? This section features short, step-by-step videos covering the entire CYRISMA deployment process—from setting up client instances and running scans to using compliance tools and generating reports. Ideal for quick onboarding and visual learners.

Sales and Prospecting Articles

Leverage CYRISMA to win new business. This section provides strategies for using the platform in pre-sales scenarios, deploying consulting instances, handling objections, and positioning your cybersecurity services with confidence and clarity.

CYRISMA Partner Portal Access

Your gateway to exclusive CYRISMA partner resources. Log in to access sales collateral, case studies, competitor comparisons, and certification programs for sales and technical training—everything you need to win and support more customers with confidence.

Glossary

Need a quick definition? Our glossary breaks down key terms used across IT, cybersecurity, and SaaS—making it easy to understand technical language, acronyms, and industry jargon at a glance.

API Documents

This section includes provisioning and reporting API documentation, PSA integration setup, and third-party integrations like Stellar Cyber to streamline data flow and enhance automation.

CYRISMA Change Log

Stay up to date with the latest platform improvements, feature releases, and fixes. This section provides detailed release notes for every update—so you always know what’s new, what’s changed, and what’s been improved in CYRISMA.

Support Ticket SLA

Billing Questions